You may return most new, unopened items within 30 days of delivery for a full refund. If the return is a result of our error (you received an incorrect or defective item, etc.) we will pay the return shipping costs.
Sale items may be returned for exchange or store credit only.
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to return items from your order.
We can ship to any address in the Continental United States. Note that there are restrictions on some products. For shipping to Alaska, Hawaii and other countries, please Contact Us for a shipping quote.
Chilled and frozen items are not available for shipping.
Free shipping is available for non-grocery items. Available items usually ship within one business day via USPS with an estimated 3-5 business day delivery.
When you place a grocery order, we will estimate shipping and delivery dates for you based on the availability of your items. Available items usually ship within one business day via USPS with an estimated 3-5 business day delivery.
Should you require expedited delivery of any items, at an extra cost, please Contact Us for rates and delivery dates.
Please also note that the shipping rates for our grocery items are weight-based. This rate will be calculated at checkout. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.